Ordering repeat prescriptions
The easiest ways to order repeat prescriptions are:
- using your NHS account
- using the GP online system: SystmOnline
These accounts show you all your repeat medicine and dosage and you can choose the ones you need.
You can also:
- fill out a repeat prescriptions request form
- bring the paper form to the surgery, Monday to Friday from 8:30am to 6.30pm
We do not take repeat prescription requests over the via email.
SystmOnline
Collecting your prescription
You can usually collect your prescription from the pharmacy 3 to 5 working days after you have ordered it.
You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.
You can change your nominated pharmacy at any time:
- on the app or website where you order repeat prescriptions
- at your GP practice
- at any pharmacy that accepts repeat prescriptions
Questions about your prescription
If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.
The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.
Medication reviews
If you have a repeat prescription, we may ask you to come in for a regular review. We will be in touch when you need to come in for a review.
Prescription charges
Find out more about prescription charges
What to do with old medicines
Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.
About pharmacists
As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:
- coughs
- colds
- sore throats
- tummy trouble
- aches and pains
They can also advise on medicine that you can buy without a prescription.
Many pharmacies are open until late and at weekends. You do not need an appointment.
Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.
Emergency Medication
We ask that you fill out an Emergency prescription request. (During COVID please use e-consult to do this of drop a letter in our letter box) On this form we ask your reasons for needing an Emergency prescription in less than 2 working days. We also ask that you name a nominated chemist we can electronically send the prescription to.
Please do not request Emergency prescriptions through the chemist as they will send a repeat through and will not have all the information we require.
Please be aware that this request may be turned down by the GP if a patient regularity requests an Emergency supply of medication, regularly orders medication early or their medication review is overdue.
Nominated Pharmacy
You can also arrange for your prescriptions to be sent electronically to your preferred ‘nominated’ pharmacy, saving you the trouble of calling in to the Surgery to collect the prescription. Most local Pharmacys offer this facility and you should enquire when you next attend the Pharmacy and ask them to set this up for you if you feel it would be beneficial. Of course you Pharmacy can also arrange delivery of your medication if required.