Urgent appointments
To request an urgent appointment for today or tomorrow (Monday to Friday):
Call in or ring 01623 752295 or 752153, Monday to Friday from 8.30am to 6.30pm
visit the surgery and speak with a receptionist, Monday to Friday from 8.30am to 6pm
When you get in touch, we’ll ask what you need help with.
We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.
Routine appointments
To request a routine appointment in the next 7 days:
Call in or ring 01623 752295 or 752153, Monday to Friday from 8.30am to 6.30pm
- visit the surgery and speak with a receptionist, Monday to Friday from 8.30am to 6pm
- use your NHS account to book a screening test or vaccination
When you get in touch, we’ll ask what you need help with.
We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.
Your appointment
However you choose to contact us, we may offer you a consultation:
- by phone
- face to face at the surgery
- on a video call
- by text or email
Appointments by phone, video call or by text or email can be more flexible and often means you get help sooner.
Cancelling or changing an appointment
To cancel your appointment:
- use your NHS account
- using the GP online system – SystmOnline
- call in or ring 01623 752295 or 752153 , Monday to Friday from 8.30am to 6.30pm
- reply CANCEL to your appointment reminder text message
SystmOnline
If you need help when we are closed
If you need medical help now, use NHS 111 online or call 111.
NHS 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.
Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.
If you need help with your appointment
Please tell us:
- if there’s a specific doctor, nurse or other health professional you would prefer to respond
- if you would prefer to consult with the doctor or nurse by phone, face-to-face, by video call or by text or email
- if you need an interpreter
- if you have any other access or communication needs
Home visits
Please phone before 10.30am
It is always advisable to try to attend the surgery. Ask a relative, friend or book a taxi to bring you if at all possible. The doctor can examine you and assess your problem more thoroughly than in your own home and can organise further treatment if required. If you are too ill to come to the surgery you can request the doctor to visit you at home. This may not be the doctor of your choice. Be prepared to answer a few questions about the problem so the urgency can be assessed. If you have a critical situation please dial 999.
GP Enhanced Access Scheme
Extended GP access service is accessible 6 days per week. Evening and Saturday appointments are available at our or another local surgery. Early morning appointments are available to pre book. Please contact the surgery for more information.